Vendor aims to keep its customers satisfied by exceeding their expectations. Your satisfaction is crucial to Vendor and we measure it on an ongoing basis. Vendor translates the results of its customer satisfaction surveys into concrete actions to keep your satisfaction at a high level.

Customer experiences

Bert Akkermans, Facilities & Services Coordinator, Villa Pardoes


"Vendor attaches great importance to Corporate Social Responsibility, striving for sustainability in all its facets. In addition, the company shows social commitment with ongoing support for charities. Villa Pardoes values long-term relationships with partners such as Vendor because they, like Villa Pardoes, stand for their objective. Vendor stands for optimum toilet hygiene. At Villa Pardoes, hygiene plays a crucial role. We strive to create a clean, hygienic environment for our guests, so as to achieve a sense of wellbeing and comfort. Villa Pardoes' target group are children, many of whom have reduced immune resistance. We were looking for a partner who could meet all our requirements and we found it in Vendor. A tour of the Villa was followed by a tailored professional proposal which resulted in a solution for Villa Pardoes. That is what I was looking for!"

Ronald Kooistra, Manager of Commercial Affairs, Service and Events for PSV Eindhoven

PSV Ronald Kooistra

"At PSV, hospitality also means optimum toilet hygiene. A priority area for PSV is to lift the term 'hospitality' to a permanently higher level for supporters and business associates alike. We want the Philips Stadium to set the standard for football clubs in the Netherlands. Hospitality also means optimum toilet hygiene. With a background in the hotel business, no-one knows better than me how important a positive impression in terms of toilet hygiene is for visitors. Vendor offers PSV and the Philips Stadium a total solution which we are very satisfied with. Because we only go for quality: not just on the pitch, but also in our stadium. You can imagine how many guests we have here - at every home match, but also every other day of the year at numerous business events and meetings. We are a multifunctional stadium at a unique location. In Vendor, we have a supplier that strives for that same service and understands how many people we want to satisfy." 

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